Welcome to the website of the company AC DESIGN (referred to as “Company” from now on). Please read the following Terms & Conditions carefully before visiting or using this website. Access to any material contained in the Company’s website, is under these Terms & Conditions. If you choose to visit or use our website, it is assumed that you have read, understood, and fully agreed to these Terms & Conditions. Field of use of the website The Company’s website and its contents are compliant to Greek legislation. Legislation of other countries can be different. The offer or purchase of any product through this website to countries in which this is prohibited, it is considered as void. The company reserves the right not to sell its products to any person, geographical area or legal entity. Copyright The complete content of this website is protected by all copyright laws and is a full property of the company or third parties. Contents of this website cannot be copied, except for personal non-commercial use, reserving all Company’s rights. Therefore, they cannot be redistributed in any other way. Apart for the exceptions mentioned above, you cannot copy, display, download, distribute, edit, re- publish the whole or part of any information, text or document in this website, with any method, electronic or printed, or include them in any publication without the Company’s prior written agreement. Nothing included in this website is considered to give any right or license, to copyrights, other industrial or patent rights, to trademarks or logos of the Company or third parties. Trademarks All trademarks and product descriptions appearing in this website are the property of the Company or third parties, unless otherwise stated, regardless if they are contained in trademarks or written. Use and/or reproduction as a whole or partly of these trademarks will be against legislation regarding copyright, industrial, trademark laws and unfair competition laws. The Company will actively exercise all its legal rights. Security of personal Information The company respects the security of the personal information of the users of its website. Please read the Privacy Policy section below, which explains the purpose of use of users’ personal information collected during use of the website, and the users’ rights and obligations. Non Confidential Information With the exception of terms and conditions explained in the Privacy Policy section, any communication, material or information you send us in any way (electronic or physical) such as questions, comments, remarks, etc. the Company will regard them as Non- Confidential, and will not bear any commitment related to this information. The Company is free to use any idea, information or technique contained in this kind of communication for any purpose such as the promotion of the products it offers over the internet. Privacy Policy We are committed to protecting our customer’s privacy. Therefore we are entirely open about our information gathering practices. Please take the time to review this notice which states our privacy policy. The use and protection of the personal data of the visitor/user of www.acdesign.gr is in accordance to the regulations and clauses of the Greek law Ν.2472/1997 for protection of the individual’s information of personal character, as this has been supplemented from the President of the Commission for protection of personal data, and other relevant governmental authorities. Visitors can navigate through the Company’s online shop without having to provide any personal information. The user will have to provide personal data only when they decide to order products. If the user provides false or inadequate data, the Company reserves the right to cancel the order without notification. The necessary data for any transaction are the customer’s first name, surname, an accurate delivery address (with postal code), a phone number for communication and a valid e-mail address. We only collect information knowingly provided by our customers Websites and third party links This website may contain links or references to other websites belonging to third parties, out of the Company’s control. Likewise, access to our website may occur through links found in third party websites, out of the company’s control. The Company does not guarantee or give any promise for the accuracy of these websites and does not bare any responsibility for damage or loss resulting from the content or information in third party websites. Any reference to third party websites within the Company’s website does not mean that the Company endorses or recommends without reservation the content of these websites. Responsibility exclusion The Company will make all possible efforts to include in its website accurate and trustworthy information. However, it does not in any way guarantee or give any promise regarding the accuracy at any given time, and update status of its website. The user undertakes all risks that may occur from accessing and using the website. The company does not give any kind of guarantee or promise the suitability of its merchandise for any specific purpose. Furthermore, the Company is not responsible in case of non-availability of any of its products. The company and all parties involved in the design, creation and function of this website, will not be responsible for any damage to a user including direct, indirect, accidental, or other damage, resulting from any access, use or inability to use this website, or any other damage resulting from minor negligence of any of its employees or partners or any mistake or omission in its content unless proven that this negligence or omission was a premeditated act by the Company’s management intending to damage the specific user. Exclusion of responsibility includes all damages incurred by the transmission of a virus or other malicious software to the user’s equipment. Compensation The user agrees to compensate, defend and not harm the Company, its employees, managers, partners, suppliers and all other third parties involved from any loss, damage, cost, including legal fees incurred by the violation of the Terms & Conditions of the website from the user. Product description The company tries to be as accurate as possible and detailed in the description of the main characteristics of the products it offers through this website. In case that for any reason the description of a product does not cover you, please contact us in order to answer any question you may have and to serve you in any possible way. The Company reserves the right to modify product descriptions without prior notification. Any such modification will be valid from the time it appears in the Company’s website. Product invoicing All product prices in the Company’s website are retail prices and include VAT. The final cost of each order will be calculated by adding any applicable packaging costs to the product cost. The shipment cost will be paid by the customer from the shipment address and will be calculated and communicated to the customer during the ordering process. The price charged to the customer will be the price that is valid during the order. The Company reserves the right to modify product prices. Any price modification however, will not affect the already shipped, received or confirmed orders. The transaction will be considered to be complete after a confirmation email has been sent from the Company to the customer. Please note that the Company has the right not to execute an order, for any reason. In this case any money already received will be returned to the customer. Minors Use of the website by individuals under 18 years of age or persons not authorized by law to do so, is not permitted. General remarks If any of the above Terms & Conditions is deemed to be illegal, not valid or irrelevant, it does not affect the validity of the rest of the Terms & Conditions. The Company modifies any or all of the Terms & Conditions herewith, and users are considered to be informed and bound by these changes from the time that they appear in the Company’s website. The Company reserves the right to modify or delete any content of the website at any time at its own discretion. Applicable Law The Terms & Conditions herewith, and use of this website will be governed by the laws of Greece. Head Office The Company’s head office is in  Athens, 14 Dimitrakopoulou., 175 63 Paleo Faliro. Payment methods To make purchasing through our website easier, we have applied the following payment methods. You will be asked to choose one of them during the ordering procedure: A. Cash on delivery You pay the invoice total when you receive your order. There is a surcharge for “cash on delivery” that will be automatically calculated during checkout. Cash On Delivery is currently available only for orders shipped within Greece. Β. PAYPAL – with PAYPAL account You can use the familiar and secure Paypal transaction environment. If you don’t have a Paypal account, you can follow the link from our website and follow the online instructions to start using Paypal. PayPal is a service that enables you to pay, send money, and accept payments without revealing your financial details. PayPal is a simple way to pay online. All you need is an email address to make secure online payments using your debit card, credit card, bank account or PayPal balance. C. BANK DEPOSIT You can pay through wired transfer, Internet Banking or Electronic Funds Transfer (EFT). When paying using Bank Deposit please make sure that you note your order number. IBAN: GR 43 0172 0800 0050 8007 1151 591 C. KORDATOS & CO Upon receipt of funds an email will be sent to you as confirmation of your purchase. Your order will automatically be cancelled if we do not receive your payment within 5 working days. In this case an Order Cancellation email will be send to you. Order policy Place an order through our eshop (available 24/7) | Place an order through email at info@acdesign.gr or phone |  Visiting our workshop Shipments Company ships worldwide. Orders will be shipped within 1-5 businness days from completion of the ordering process. Products will be shipped to the address specified by each customer during the order procedure and estimated delivery time is 2 to 15 business days depending on customer’s location. Shipment costs will be charged to the customer, and will be calculated automatically during checkout based on the weight and volume of the shipment. You don’t have to register or provide any other personal details in order to get shipping cost estimation. The Company makes all possible efforts to ship orders within the time period specified. Shipping Methods Ιnternational shipments are being send with: Hellenic Post (ELTA) the leading postal service provider in the Greek market and a member of the Universal Postal Union. This is the service we use for most our shipments, it is fast and reliable. Plus the parcel will arrive with your national postal service, thus minimizing customs clearance fees (where applicable). This is also the service we use for products eligible for low- cost worldwide delivery or FREE shipping. Duty Fees: The Company is not responsible for any duty fees associated with customs at time of arrival to your country. The Company is not responsible for any delays or others issues associated with your country’s Customs Offices. Shipment delays Your order can be delayed for one of the following reasons: During extreme weather conditions, strikes, force majeure affecting shipment and delivery.• In case that email and/or phone communication with you is not possible. If there is a problem during the processing of your order for example: a problem with the ordered product, a problem with the payment, your details have been incorrectly entered),etc. Shipped products are insured for all damages during transportation. Validity of this insurance ends at the moment of receipt of the product by the customer. Return Policy When you receive a product you must inspect it as soon as possible following receipt and always before use, you can return products for whatever reason within 14 calendar days of the delivery date. The following procedure shall apply. You have to contact us (through email at info@acdesign.gr or by phone) to initiate the return process within 14 calendar days starting on the day on which the goods are received. You have to return the merchandise in its original condition, including all attached tags, spare parts, accessories and packaging. It is the customer’s responsibility to send the item(s) safely back to us. Please obtain a proof of postage from the Post Office when you send a return to us. Also please insure the parcel for loss or damage. We will not be held responsible for returns lost or damaged in transit.  We are unable to accept the return of products that come in sealed packaging unless they are returned unopened. Do not remove the seal until you have decided that you want to keep the item.  Refunds will be issued for properly returned items. The Company may refuse a refund to the customer in case of damaged products or goods which have been used and sent without applying reasonable care. If a return does not meet the conditions listed, the package will be sent back to the customer at his own expense. We cannot offer a refund for items that are available “upon request”. If you are ordering a product that we don’t keep in stock we can only replace it in case of defects with an identical product.